Customer Reviews for Rollercoaster Tycoon 3 Platinum

Rollercoaster Tycoon 3 Platinum
by Atari

	List Price: ~~$29.99~~ Category: Video Games See more product details

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Video Game Reviews of Rollercoaster Tycoon 3 Platinum

Customer Review: Desperately Flawed, Zero Support From Atari
Summary: 1 Stars

I've played all of the RCT games way back to RCT1. I absolutely was amazed at Rollercoaster 3 when it first came out. Because my PC was new and had a gamer's video card, along with a good sound card, I had no problems with it whatsoever. It was unbelievably cool. I had a ball with it.

Soaked came along, more rides, more coasters, the pools were a hoot to make. One little problem. When placing a food concession, the game would freeze, for oh, about 45 - 60 seconds. Odd, placing restrooms, ATMs and first aid buildings caused no freeze. It was annoying, but I put up with it. I wrote to Atari. I got a form letter that had nothing to do with what I described. Whatever.

Enter WILD. Even cooler rides, coasters that were still on drawing boards were introduced, plus animals. They added a new "LIVE" feature, you could use your own pictures on signs, at concession stands..well I never got to use it, so I don't know what it was all about. Somehow this game + the addition of "LIVE Content" sunk the proverbial ship. Who cared if your own photographs were spinning around on tiny signs. Ridiculous.

At this point when I tried to place a food stand down for my starving peeps, the game would freeze as usual. I yawned..picked up the paper. Then I realized it was REALLY taking a long time. I got up, had dinner, came back - it hadn't budged. Turns out it was stuck for good. It locked up my computer completely.

There was no other way to get the game to close except cold booting my computer, which I wasn't fond of because the PC was nearly brand new. I tried about 4-5 more times, I turned off the "LIVE" content in the options. I turned off everything on my PC that could possibly clash with it. Still the same thing.

How ironic, I thought that this game is so complicated with all of the wonderful detailing. Every flat rided you could think of and some I'd never seen worked without a hitch. Scenery, an unprecented amount of coasters, tunnels, beautiful waterfalls - it was just a treat. To top it off - you could ride your own coasters without a glitch.

But what brings it to a dead stop? A french fry stand that just sits there and does nothing. I wrote to Atari again, I got another blow-off form letter. I responded that the letter I received had zero to do with my problem which I painstakingly described in detail in my email to them. When I got no response back, I thought I would call, but OH, no more phone lines. It's not fun to listen to people like me, I suppose who ask very hard questions.

So I open up another support ticket, copy everything I wrote in the first one, added NOT to send me a form letter and to please forward it to a level 2 tech support person or anyone who could give me some kind of answer. I figured, it HAD to be one little thing that needed to be changed. I scoured the user groups on Google and Yahoo - seemingly infinite amounts of complaints concerning the game locking up. But nothing quite like mine.

So, what do I receive back from Atari? No reply whatsoever. I go back and look at the status of my second work ticket. It's status was -closed-. They did nothing I guess because there was no form letter that fit, so it is really easy to just close out the support ticket and blow me off completely. Quality customer service it was not. Thanks a lot, Atari.

In all fairness, you may not have any trouble at all. To reiterate, the coasters and rides added by the two expansion packs are mind blowing, but if the game locks up on you, don't be one bit surprised, and don't even bother emailing Atari. You'd be wasting your time. They are more than complacent after they've gotten your money.

Customer Review: Hours of fun!
Summary: 5 Stars

I purchased the initial roller coaster tycoon when it debut and I loved it. I played it off and on for many years and finally reached the Tycoon level (the last game) and thought I must get RCT3. I bought that several years after it was released and was extremely impressed with all the stuff you can do and how you can control pretty much every aspect of your park. It is really fun and really easy to maneuver around. Later my husband bought me the platinum pack with has the two expansions (Soaked and Wild). I did notice there was not a manual in the box like there was for the original RCT3. This book as a lot of tips and is something that is nice to have.

You will like this game for sure!